Two quotes for the same warehouse can differ by more than double. Neither installer is necessarily being dishonest. They are usually quoting two different systems, and the quote rarely makes that obvious.

Here is the short answer. A commercial CCTV system in Melbourne is priced on four things: how many cameras you need, what each camera has to do, how hard the site is to cable, and what happens to the footage afterwards. Camera count is the number everyone focuses on. It is usually the least important of the four.

Why “cost per camera” is a misleading way to buy

Most quotes present a per-camera figure because it is easy to compare. It is also the fastest way to buy the wrong system.

A fixed camera watching a loading dock in daylight and an auto-tracking PTZ reading number plates at a gate at 2am are both “one camera” on a quote. They do different jobs, cost different amounts, and only one of them will tell you who drove in.

The useful question is not how much a camera costs. It is what each camera has to achieve, and whether the proposed camera can actually achieve it at that position, at night, in rain, against headlights.

What genuinely moves the price

Identification distance. There is a real difference between footage that tells you something happened and footage that identifies a person. Identification requires enough pixels across the face or plate at the distance involved. Pushing identification further from the camera means a longer lens, a higher resolution sensor, or another camera. This is the single most common reason two quotes diverge.

Light. A site with good lighting can use cheaper cameras. A dark yard needs either infrared, white light, or a sensor that performs in low light, and colour night vision costs more than monochrome infrared. Lighting is sometimes cheaper to fix than the cameras are to upgrade.

Analytics. AI human and vehicle detection, licence plate recognition and loitering detection are licensed or built into higher-tier hardware. They also reduce how much footage anyone has to watch, which is where they pay for themselves.

Cabling and access. This is the cost buyers underestimate most. Running cable through an occupied office with a suspended ceiling is straightforward. Running it across a yard, up a pole, through a heritage facade or into a tenancy you do not control is not. On one Tullamarine site, broader coverage from the main entrance was achieved with a dedicated elevated security pole rather than more cameras on the building, because the pole solved the sight lines the building could not.

Recording and retention. How many days of footage you keep, at what resolution and frame rate, sets the storage. Thirty days at 4K across twenty cameras is a different NVR to seven days at 1080p across six.

What happens when something triggers. A system that records is cheaper than a system that responds. Live monitoring, audio deterrence and verified dispatch are ongoing services, not hardware.

The costs that sit outside the camera quote

These are the items that turn an accepted quote into an unexpected invoice.

  • Network capability. Cameras are network devices. If the existing switch cannot power them or the cabling is tired, that is a separate job.
  • Power. Most cameras are powered over the network cable, but poles, gates and remote buildings often are not.
  • Mounting and making good. Brackets, poles, penetrations, patching and painting.
  • Working at height or after hours. Retail and hospitality sites frequently need the work done outside trading hours.
  • Permissions. Landlord consent, body corporate approval and heritage overlays all take time.
  • Monitoring and maintenance. Ongoing, and usually monthly.
  • Documentation. If you are switching analytics on, you have compliance obligations to document before you do. That is covered in detail in AI cameras and the 2026 privacy rules.

A worked example, clearly hypothetical

The following is an illustration of how the variables interact. It is not a quote and it is not drawn from a real client.

Take a single-level Melbourne warehouse with a yard, two roller doors, a pedestrian entry and an office area.

A minimal specification might cover the two roller doors and the pedestrian entry with fixed cameras, recording seven days, with no analytics. It tells you that something happened near a door.

A working specification adds yard coverage, licence plate recognition at the vehicle gate, colour night vision on the external cameras and thirty-day retention. It tells you who arrived, in what vehicle, and at what time.

A protected specification adds live monitoring with audio deterrence, so an operator can speak to someone in the yard at 1am before anything is taken.

The camera count between the first and second specification might only differ by a few units. The capability difference is enormous. So is the price. That gap is where most quote comparisons go wrong.

How to compare two quotes properly

Ask both installers the same five questions.

  1. At what distance will this camera identify a face, and at what distance a number plate? Not “detect”. Identify.
  2. What does this see at 2am with no site lighting?
  3. How many days of footage am I keeping, at what resolution and frame rate?
  4. What is included in the cable and mounting cost, and what is excluded?
  5. When something triggers at 3am, what actually happens?

If one quote is dramatically cheaper, these five questions will usually show you why within a few minutes.

Common mistakes

Buying camera count instead of coverage. Twelve badly placed cameras are worse than six well placed ones, and cost more to maintain.

Treating the cheapest quote as the baseline. The cheapest quote is often a different scope, not a better price for the same scope.

Forgetting retention is a running cost. Storage is bought once, but longer retention means more storage, and a system that overwrites at seven days will not help you with a claim discovered three weeks later.

Assuming more resolution fixes everything. A 4K camera pointed at the wrong angle is a 4K picture of the wrong thing.

Buying hardware before the risk is understood. This is the expensive one. A system designed around what the site actually loses, and where, usually costs less than one designed around a product catalogue.

What to do before you ask for a quote

Walk your own site once with a notepad and answer these:

  • Where would someone realistically get in, and what would they take?
  • Which doors do staff use, and when is the building empty?
  • What do you need footage to prove, and to whom? Police, an insurer, a court, or an internal process?
  • How long after an incident would you typically discover it?
  • Is there anything you already have that works?

That last question matters. Existing cameras, cabling and alarm panels can often be kept, which changes the number significantly.

Frequently asked questions

Is installation included in the price you are quoted? It depends on the quote. Hardware-only pricing and installed pricing are both common in this market, and they are not comparable. Ask which you are looking at.

Do I need to replace everything to get AI analytics? Often not. Analytics can sometimes run on a recorder or server fed by existing cameras, provided the image quality is good enough to analyse.

How long should a commercial system last? Cameras and recorders have a service life measured in years, not decades, and firmware support matters as much as hardware. Ask how long the manufacturer supports the model being quoted.

Is monitoring worth it on a small site? It depends entirely on what an incident costs you and how quickly you would otherwise find out. A site that is empty from Friday evening to Monday morning has a different answer to one with staff on site daily.

Can I start small and expand? Yes, if the system is designed for it from the beginning. Recorder capacity, network capability and cable pathways are what limit expansion later.

Where to start

The honest answer to “what will this cost” is that nobody can tell you accurately without walking the site. Anyone who quotes a commercial system over the phone is guessing, and the guess will be wrong in one direction or the other.

Forever Secure designs around the risk at the property rather than a package, which is why pricing is quoted per site. A free on-site assessment gives you a written view of where the gaps are and what addressing them involves, and the report is yours whether or not you proceed.

Book a free on-site security assessment or call 1300 232 152.

Not sure what your property actually needs?

A licensed member of our team will walk the site, map the real risk points and give you a right-sized recommendation. Free, and no obligation.